PX Insights

#PX Insights Overview

PX Insights is a powerful add-on module that provides a comprehensive view of your product performance. It works by collecting and analyzing a wide range of customer behavior and shopping signals, turning them into actionable insights that help you grow sales and reduce returns. To learn more, visit our help center.

#Prerequisites

To use PX Insights and the associated API, you must:

  • Be an active PX Insights customer.
  • Have valid API credentials to use the PX Insights API (see “Getting Access” below).

#The Role of the PX Insights API

To ensure the PX Insights module has the most complete data set, we provide the PX Insights API. The API serves a specific and important purpose: it allows you to feed ratings and reviews data into the module from systems that we do not have a pre-built integration for.

This is ideal for clients who use:

  • Homegrown, in-house ratings and reviews systems.
  • Third-party platforms that are not natively supported by PX Insights.

#API Scope

The initial version of the PX Insights API provides access to the following signals:

  • Ratings
  • Reviews

Support for additional data signals will be added in future releases. For more details about this type of data, check this article.